When you decide to buy or sell a home it is important to choose the right realtor for you. Just because you get a flyer in the mail from an agent so frequently, doesn't mean that agent is the best agent for YOU. When you plan your wedding you interview photographers, planners, etc. A wedding is a huge expense and the beginning of a new chapter in your life. So too, is buying or selling your home. So making sure you have the right real estate agent for you is extremely important. Sadly, as in any industry, there are real estate agents that may not be doing the job quire right, or ethically, or keeping your best interest at heart. Below is an e-mail from a client of mine where she lays out her experience with a realtor she used, before she met me, and then her experience with me as her realtor. I hope you find this information helpful. I always appreciate the opportunity to work with people and will always put your needs, desires and requirements first.

Experience #1 Short Sale La Habra Heights CA - Jan Fiore - Coldwell Bank

• No Pre Walk Thru of Home to Identify Items for Repair/Improvement
• No Moral Support or Positive Attitude for Sale Process - Always Busy with Other Sales
• No Recommendations to assist in obtaining the Best Possible Price to cover Loan
• No Disclosures Reviewed/Completed to Identify Items for Potential Buyer to be Aware of Pre Offer
• No Monitoring Of Home for Safety
• No Open House
• No Consideration of Additional Offers 
• Would Not Return Calls of Potential Buyers as Agent Brought "Investor" with Offer and Ignored all others WITHOUT consulting Seller
• No Flyers
• No Website
• Huge Delays in Response
• Would NOT negotiate better terms with Bank
• Would NOT request Moving Expense
• Would NOT request Junior Lien Payment
• Sloppy Escrow Process - Rude Staff and Disorganized
• Would NOT provide closing documents or copy of file for our Records
• Requested highest possible commissions  6%  - which increased our Tax Liability 
• After Close of Escrow requested we pay for Repairs to Home for Buyer and Threatened Legal Action Against Us for Non-Disclosure when Agent had previously advised Home was inspected and accepted with NO CONTINGENCIES 
• Horrible/Scary/UnProfessional Experience 

• Experience #1 Short Sale La Habra Heights CA - Jan Fiore - Coldwell Bank

Experience #2 Standard Sale Rossmoor CA - Julie Proctor - Realty One Group, Inc.

• Home Sold in 7 Days from Listing Date!
• Detailed Pre Walk Thru of Home to Identify Items for Repair/Improvement
• Constant Moral Support and Positive Attitude during Sale Process 
• ALWAYS ANSWERED PHONE AND TEXT IMMEDIATELY - NO DELAYS EVER!
• Excellent Recommendations to assist in obtaining the Best Possible Price
• Detailed Process for Disclosures to be Reviewed/Completed to Identify Items for Potential Buyer to be Aware of Pre Offer
• Monitoring Of Home for Safety 
• Monitoring Of Home for Repair/Remodel Process
• Assisted with Repairs/Clean Up for Home Based on Buyers Request to Speed Up Sale Process
• Construction Team Available for All Aspects for Repair/Remodel Needs - Reasonable/Fair Prices and Prompt Completion of Work
• Weekly Open House
• Detailed Review of All Offers - Key Priorities: Pre Approved, Deposit in Bank, No Investor as our Request - all Requests Honored
• Beautiful Flyers
• Beautiful/Professional Photos for MSL/Zillow/Website with thoughtful detailed outline of Home Features
• Zero Delays in Response
• Top Notch Professional Prompt Detailed Escrow Process - Pleasant Staff/Very Organized
• Provided ALL closing documents for our Records
• Offered 4% Commission To Increase our Net Proceeds!  Very Generous - and Service provided warrants more than 6%!!!
• Wonderful/Stress Free/Professional Experience - No Hassles, No Drama - I will recommend Julie to any/all friends/family looking to Buy/Sell a Home